HOURS OF OPERATION
Denver Plastic Surgery and Medical Aesthetics regular office hours are Monday thru Friday from 9am-5pm. Hours may vary seasonally.
Please always plan to arrive at least 15 minutes prior to your scheduled appointment. Earlier arrival times may be required depending on the type of appointment you have scheduled so we are able to properly prepare you for your scheduled treatment. A credit card is required at the time of booking for all scheduled appointments.
Denver Plastic Surgery and Medical Aesthetics is a self-pay clinic. We accept all major credit cards, cash, or CareCredit Financing. We do not accept health insurance or personal checks.
If you are more than 10 minutes late to your scheduled appointment, we may have to reschedule your appointment and charge you a non-refundable late reschedule fee of $50. Please call our front desk at (303)-320-8618 if you think you may be late to your scheduled appointment.
We understand that things come up and you may have to cancel or reschedule your appointment with us. We ask that you provide us with at least 24 hours’ notice of cancellation for any appointment. Appointments cancelled with less than 24 hours’ notice will incur a $100 charge.
In the event of a true, unavoidable emergency, all or part of your cancellation fee will be applied to future services.
For surgical consultations with Dr. Rodgers, we ask that you provide her with at least 2 two business days’ notice to cancel or reschedule your surgical consultation. This allows us to offer the appointment to other patients on her waitlist. Appointments canceled with less than 2 business days’ notice will forfeit their $100 consultation fee.
NO SHOW POLICY
If you are unable to make your appointment, please be courteous and cancel your appointment. Patients who do not show for their appointment and do not call to notify our office, will be charged a $200 no show fee.
If you are displeased with any service, we ask that you contact us regarding the issue within (3) business days of your appointment to ensure that management can address any concerns. All payments made to Denver Plastic Surgery and Medical Aesthetics are non-refundable. No refunds will be provided on any services and all treatment packages or treatment series paid for in advance are also non-refundable.
Tips are never expected, but they are certainly appreciated. Please know that our employees can only accept tips on non-medical services. If you want to thank your provider for a job well done, we would love for you to leave us a review on Google, RealSelf or Yelp. Hearing that you loved your experience with us makes our team so happy and helps us spread the word about Denver Plastic Surgery and Medial Aesthetics.